Business Mobile Banking App

Business Mobile Banking App

Our MononaBank Business Mobile Banking allows your business to bank from anywhere you are using your smartphone. Our new mobile banking app makes it even easier for your business to take care of its banking whenever and wherever it’s convenient for you.

Manage your business’s finances on any Internet-enabled mobile device. No matter what time of day or where you are, you have, at your convenience, the ability to:

  • Check your account balance(s) and review your account’s transaction history.
  • Transfer funds between your business accounts
  • Schedule bill payments easily using our easy-to-use Bill Pay tool.
  • Approve any Positive Pay exceptions using your smartphone to help prevent fraud on your accounts.
  • Save a trip to the bank when you deposit checks using your smartphone: Our True Mobile Deposit feature, built into our app, lets you deposit a check from anywhere using the camera on your iPhone or Android smartphone (subject to a $1 fee per deposit).

MononaBank Business Mobile Banking gives you and your business the freedom and flexibility to manage your business’s finances and stay even better connected to your money. Because Monona Bank uses the latest mobile banking technology, your accounts and identity are safe and secure. To make it even more convenient, you can use the same password to access your accounts online, through our mobile website, or when you use our mobile app.

MononaBank Business Mobile Banking Customer Service


How to Enroll in Business Mobile Banking:

In order to use our MononaBank Business Mobile Banking app, the company must be currently enrolled in our Business eBanking internet banking service and the administrator will need to contact Business Services at (608) 310-1240 or email bssupport@mononabank.com to approve company access rights. You can then use your Monona Bank Business online credentials to login to the business mobile application. 

Note: Business Services can only give the administrator access to the MononaBank Business Mobile application. Individual users will have to contact their administrator for mobile access rights.

If your mobile phone or tablet is Internet-enabled but does not support downloading of the mobile app, you can still log onto your business online banking account through the web application from your device’s web browser. Save the site as a bookmark in your browser for easy access when you need to bank on the go!


How to Enroll in MononaBank Business Mobile Banking via our Downloadable App


 

 

 

 

 

 

 

 

 

 

Download our iPhone App

Search for our business banking app in the App Store. Be sure to choose Monona Bank’s BUSINESS mobile app.


 

Download our Android App

Search for our app in Google Play (formerly the Android Marketplace). Be sure to choose Monona Bank’s BUSINESS mobile app.


Frequently Asked Questions:

Q: Am I able to download the Monona Bank Business Mobile Banking application to my phone?

A: The ability to download the Monona Bank Business mobile banking application to your phone is dependent on the carrier and the device capabilities. If your phone/carrier does not support downloading the app to your phone, you can still log onto your business online banking account through the web application from your device’s web browser.


Q: What does it mean when I get 'Error 1200' after entering my sign-on credentials?

A: The ability to download the Monona Bank mobile banking application to your phone is dependent on the carrier and the device capabilities. If your phone/carrier does not support downloading the app to your phone, you can still enroll in the mobile web application by signing in and following the prompts at m.mononabank.com.


Q: What does it mean when I get 'Error 1200' after entering my sign-on credentials?

A: Error '1200' is a generic error code signifying that at least one of your sign-on credentials has been keyed incorrectly. This could be your UserID, password, or any of the challenge questions. All sign-on credential entries are case sensitive and must match exactly to how you entered them when you set them up through MononaBank Online. Always make sure that your Caps Lock is not on when you begin to enter your sign-on credentials. If you continue to enter credentials incorrectly three times consecutively, you will finally get an error message saying to contact Customer Support, as you have locked your sign-on and you will need to be reset.


Q: What does it mean when I get ‘Error 1201’ after entering my sign-on credentials?

A: Error ‘1201’ is a generic error code signifying that the user’s online banking credentials are locked. To get unlocked, please contact Business Services.


Q: What does it mean when I get ‘Error 1205 or 1207’ after entering my sign-on credentials?

A: Error ‘1205’ and ‘1207’ are generic error codes signifying that the user’s device is disabled or not enrolled in Business mobile banking and must contact Business Services to get enrolled.


Q: What happens if I get a new phone or change phone numbers?

A: If you get a new phone or change phone numbers, make sure to log into your MononaBank Business Online internet banking service from your PC and update your phone profile in the Administration tab through the link titled 'Manage Mobile Banking Settings.’ Click on the link that allows you to remove your old phone. Then you can re-enroll your new phone.


Q: Can I make my Monona State Bank credit card payment through my mobile banking application?

A: The Monona Bank Business mobile banking application currently does not support the ability to view your credit card information and activity.


Q: Can I view my Monona State Bank Business loan(s) through my mobile banking application?

A: The Monona Bank Business mobile banking application currently does not support the ability to view your loan information.


Q: Can I set up a new bill payment payee through mobile banking?

A: To set up a new bill payment payee, you must currently initiate that through your MononaBank Business Online internet banking service. However, you can initiate a one-time or recurring payment, or change a payment for any existing payees through your mobile banking application.


Q: Is the mobile banking service secure?

A: Yes, the mobile banking service utilizes best practices from online banking, has HTTPS, 128-bit SSL encryption, and password access and application time-out when your phone is not in use. Only the phones that you personally enroll in the service can access your account(s). In addition, no account data is ever stored on your phone. And in the event your phone is lost or stolen, the service can be immediately disabled by either going to MononaBank Business Online and disabling or removing your phone from the service, or contacting Business Services.


Q: Can I access my e-statements through mobile banking?

A: Not at this time, you can only access your current account activity. You can access your e-statements through MononaBank Business Online internet banking.


Q: Can I use Business Mobile Banking on more than one phone?

A: Yes. From any internet-enabled device, log into your MononaBank Business Online banking service and add another phone to your profile in the Administration tab through the link titled 'Manage Mobile Banking Settings’ or contact Business Services at (608) 310-1240 or bssupport@mononabank.com


Q: What if my device is lost or stolen?

A: If you are concerned about misuse of your phone, contact your mobile service provider immediately to stop all wireless service for that phone. Additionally, sign onto MononaBank Business Online from your PC and disable or remove that phone under the 'Manage mobile banking settings' link or contact Business Services.

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